Jobs in St. Catharines

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Within 25 km of St. Catharines

Added 12 hours ago
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Sales Associate-Print&Services
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Niagara Falls, ON
Added 12 hours ago
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St. Catharines, ON
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Niagara Falls, ON
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St. Catharines, ON
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City of St. Catharines
St. Catharines, ON

Staples Inc.

Sales Associate-Print&Services

Niagara Falls, ON, Canada

Part-time

Within 25 km of St. Catharines · About 19.7 km from the city centre

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Job details

Job type: Part-time
Posted: Oct 21, 2026

Original job description

Some of what you will do

Deliver exceptional customer service and proactively identify opportunities to enhance customer engagement and satisfaction.
Contribute to the success of the print and customer service areas of the store by utilizing our selling model within the store and learning all our products and services to offer informed recommendations.
Collaborate with store leaders to set and achieve sales and margin goals.
Perform in-store print production.
Maintain Health & Safety, Asset Protection, and Privacy Policies.

Specifically, you will

Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
Fulfill steps required for intake or pick up of customer orders in Print, including filtering orders out of the print dashboard, phone, and at the counter.
Ensure machines are always stocked with paper, toners, and supplies. Catalogue all print orders according to company standards, accurately handling and binning orders. Prioritize orders into appropriate service paths.
Maintain merchandising and signage standards in and around print and cash areas, such as nesting tables, front cash queue, and counter displayers. Ensure accurate inventory control by following company protocols.
Learn and maintain all standards required in the Print and Services areas, ensuring all checklists, audits and brand standardization requirements are met.

Some of what you need

3 months to 1 year of prior retail experience (preferred).
Strong customer service and communication skills.
Ability to work collaboratively in a team environment.

Some of what you will get

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide customer service and sell tailored print and other products and services, process transactions, and fulfill print orders. Produce print jobs, maintain supplies and merchandising standards, and follow company requirements for safety, asset protection, privacy, and inventory control.

Requirements

Prior retail experience of 3 months to 1 year is preferred. Strong customer service and communication skills, along with the ability to work collaboratively in a team, are required.

Skills

Customer Service
Sales
Communication
Teamwork
Print Production
Point-of-Sale Transactions
Order Fulfillment
Inventory Control
Merchandising
Product Recommendations
Customer Engagement
Health and Safety Compliance
Asset Protection
Privacy Compliance

Benefits

Associate Discount
Flexible Benefit Plans
Group RRSP Program
Learning and Development Programs
Associate Recognition Programs

Visa sponsorship

Not detected in the job text

Keywords

Retail
Print Services
Customer Service
Sales
Selling Model
Customer Engagement
Product Recommendations
Sales Goals
Margin Goals
Print Production
Point-of-Sale System
Shipping Transactions
Print Dashboard
Order Intake
Order Pickup
Order Fulfillment
Paper
Toner
Inventory Control
Merchandising
Signage
Health and Safety
Asset Protection
Privacy Policies
Checklists
Audits
Brand Standards

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