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Parks and recreation services in St. Catharines
St. Catharines, Ontario, Canada
St. Catharines, Ontario: parks and recreation services. Find local rules, practical steps, useful answers and official service links.
Key information
St. Catharines uses ActiveSTC for program registration and facility reservations. Older ePlay accounts have different transfer routes depending on whether money was left on the account. A waitlist offer needs a response within 24 hours.
On this page
At a glance
| Question | Quick answer |
|---|---|
| Where do I find current city program prices and spaces? | Use ActiveSTC for course descriptions, dates, times, locations, prices and availability. |
| What if I had ePlay but no account credit? | The city asks these users to create a new ActiveSTC account. |
| How do I add the participant? | Open My Account, Manage family members and Add family member, then submit the details. |
Sources: ActiveSTC Program Registration | City of St. Catharines
Plan your next step
- Choose the task
Find the activity, place, booking or assistance route you need.
- Check the rules
Match the age, residency, access and timing requirements.
- Plan or book
Use the named provider to finish registration, apply for help or plan the visit.
Choose your activity or service
Where do I find current city program prices and spaces?
Use ActiveSTC for course descriptions, dates, times, locations, prices and availability.
Source: ActiveSTC Program Registration | City of St. Catharines
How do I create a new account?
Open ActiveSTC, choose Create an account and complete the instructions.
Source: ActiveSTC Program Registration | City of St. Catharines
What happens to old ePlay credit?
The city says existing credit was transferred. Reset the password on the linked ActiveSTC account to access it.
Source: ActiveSTC Program Registration | City of St. Catharines
Booking, access and participation
What if I had ePlay but no account credit?
The city asks these users to create a new ActiveSTC account.
Source: ActiveSTC Program Registration | City of St. Catharines
Who can help with a missing credit email?
Call 905-688-5600 or email activeSTC@stcatharines.ca.
Source: ActiveSTC Program Registration | City of St. Catharines
How old must I be to add a family member?
At least 13 under the city’s account instructions.
Source: ActiveSTC Program Registration | City of St. Catharines
Other rules and useful help
How do I add the participant?
Open My Account, Manage family members and Add family member, then submit the details.
Source: ActiveSTC Program Registration | City of St. Catharines
What if my chosen course is full?
Select Waitlist to join its waiting list. Keep the contact details on the account current.
Source: ActiveSTC Program Registration | City of St. Catharines
How quickly must I answer a waitlist offer?
Within 24 hours, after which staff contact the next person.
Source: ActiveSTC Program Registration | City of St. Catharines
Can the system book a tennis court too?
Yes. The registration page includes instructions for Realty Park tennis membership and court booking, alongside other facility reservations.
Source: ActiveSTC Program Registration | City of St. Catharines
Local service links
These are the service sources used for this St. Catharines guide. Use their current forms, calendars and notices when completing a task.
Sources: ActiveSTC Program Registration | City of St. Catharines